Mbi789 Privacy Policy — Protecting Our Users' Information
Mbi789 takes your privacy seriously. This policy clearly explains how we collect, use, store, and protect the personal information of Malaysian users on our platform.
Information We Collect
When you register and use the mbi789 platform, we collect several categories of information to ensure the service runs smoothly and securely. The types of information we collect include:
- Account information: Full name, email address, phone number, date of birth, and identity verification details required during registration.
- Payment information: Bank account details, e-wallet account numbers, and transaction records in MYR (RM). Credit or debit card information, where applicable, is processed through secure third-party payment providers and is not stored directly on our servers.
- Device & browser information: IP address, device type, operating system, browser type, screen resolution, and general IP-based location for security and fraud detection purposes.
- Usage data: Game session records, betting history, login frequency, pages visited, and time spent on the platform.
- Cookies: Cookie data to maintain login sessions, remember user preferences, and analyse platform usage patterns in aggregate.
How Is This Information Used?
Mbi789 uses the information collected solely for legitimate purposes directly related to the platform's operations. The primary purposes are:
- Verifying user identity and securely processing account registrations.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Providing responsive and relevant customer support based on your account history.
- Detecting and preventing fraud, unauthorised access, and suspicious activity that could compromise your account security.
- Sending important notifications related to your account, changes to our terms, or relevant platform promotions.
- Complying with legal obligations and regulations applicable to the platform's operations in Malaysia.
- Improving the design, features, and overall user experience on the mbi789 platform.
We do not use your information for third-party advertising purposes without your explicit consent.
Cookies & Usage Tracking
The mbi789 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Session cookies: Maintaining your login status during an active session, automatically deleted when you close your browser.
- Preference cookies: Remembers your language settings and display preferences for a more personalised experience.
- Analytics cookies: Collecting usage data in aggregate form without personally identifying individuals, to help us understand how users interact with the platform.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the mbi789 platform.
Data Storage, Security & Third-Party Sharing
Mbi789 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All communications between your device and our servers are secured using SSL encryption.
Your personal information is stored on secure servers for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When the information is no longer needed, it will be securely deleted or anonymised.
Mbi789 does not sell or rent your personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Approved payment service providers for processing transactions in MYR.
- Law enforcement authorities or regulatory bodies when required under Malaysian law.
- Third-party technical service providers bound by strict confidentiality agreements, who are only granted access to the information necessary to deliver their services.
Your Rights as a User
As an mbi789 platform user, you have the following rights regarding your personal information:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If the information we hold is inaccurate or outdated, you have the right to request a correction. Basic account details can be updated directly through your account profile section.
- Right to erasure: You may request the deletion of your account and personal information, subject to legal requirements to retain certain financial records for a specified period.
- Right to withdraw consent: You can withdraw your consent to receive marketing communications at any time through the notification settings in your account.
To exercise any of these rights or for any privacy-related enquiries, please contact the mbi789 support team at [email protected]. We will endeavour to process your request within a reasonable timeframe.
This Privacy Policy may be updated from time to time to reflect changes in privacy practices or legal requirements. Registered users will be notified of any significant changes. For more information about our platform, visit the Frequently Asked Questions.
Questions About Your Privacy?
The mbi789 team is here to help. Reach out to us directly or check our FAQ section for quick answers.